Legal

Kalplex is software for collecting SEPA Direct Debits. Payments are processed by GoCardless through each business's own GoCardless account, so some questions are answered by GoCardless's own legal documents.

Businesses

The agreement between Kalplex and the businesses that use it to collect SEPA Direct Debits.

Everyone

What personal data Kalplex handles, why, who we share it with and your rights.

Everyone

Cookie Policy

The small amount of browser storage Kalplex uses and how to control it.

Businesses

Acceptable Use Policy

What you may not do with Kalplex. Part of our Terms of Service.

Businesses

Data Processing Addendum

How Kalplex processes your customers' personal data on your behalf. Part of our Terms of Service.

Payers

Information for payers

For anyone paying a business by SEPA Direct Debit set up through Kalplex.

Everyone

Complaints

How to raise a complaint with Kalplex and what happens next.

Everyone

Security

How Kalplex protects your account and your customers' data.

Visitors

Website Terms of Use

Terms for browsing the Kalplex website.