KalplexChange before submission
Reduce or cancel a debit after a return or partial refund, before it reaches the bank.
Scheduled collectionEarly access
When a pay-later order is placed, Kalplex schedules its debit, tells the shopper what's coming and collects it on the day — no invoice runs, no reminders by hand.
- 01
Order placed
Kalplex records the order amount and reference against the shopper's mandate.
- 02
Pre-notification sent
The shopper receives the amount, the debit date and your creditor details in advance.
- 03
Debit submitted
The payment is submitted to the shopper's bank to arrive on the scheduled date.
- 04
Confirmed and paid out
Once collected, GoCardless pays the money out to your bank account.
30
Default debit day
Collection is set to 30 days after delivery by default — you can choose an earlier day.
50
Legal ceiling for SMEs
Merchant-run deferred payment must be paid within 50 days of delivery to stay outside CCD2.
Directive (EU) 2023/2225, Art. 2(2)(h)
14
Ceiling for large online merchants
Large (non-SME) online merchants must collect within 14 days of delivery.
Directive (EU) 2023/2225, Art. 2(2)(h)
Your schedule, within limits
Pick the debit day that suits your delivery times; Kalplex won't let it exceed the legal limit.
Recurring when you need it
Use the same mandate for monthly or yearly plans on subscription products.
Account