Kalplex| Term | Meaning |
|---|---|
| BNPL | “Buy now, pay later” — deferred payment, often provided by a third party. |
| CCD2 | Directive (EU) 2023/2225, the revised Consumer Credit Directive, applying from 20 November 2026. |
| Charge-back | When a payer reclaims a debit through their bank. |
| Creditor identifier (CI) | The ID that identifies you as the collector of SEPA debits. |
| Dunning | The process of reminding customers about unpaid amounts. |
| E-mandate | A Direct Debit mandate signed online. |
| IBAN | International Bank Account Number. |
| Mandate | A payer's authorisation for a creditor to debit their account. |
| Mandate reference (UMR) | The unique reference of a mandate, shown on each debit. |
| Pre-notification | Advance notice to the payer of a debit's amount and date. |
| R-transaction | A SEPA debit that is returned, refused, reversed or refunded. |
| SEPA | Single Euro Payments Area, where euro payments work the same across countries. |
| SEPA Core | The SEPA Direct Debit scheme open to all payers, including consumers. |
| SEPA B2B | The SEPA Direct Debit scheme for business payers only, without the refund right. |
| SME | Micro, small or medium-sized enterprise, as defined in Recommendation 2003/361/EC. |
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