Kalplex

Guide

A few small changes to how you present and time pay-later debits make a measurable difference.

5 min read · Updated 26 October 2026

Use your real shop name

Set a creditor name shoppers recognise on their statement.

Remind before day 30

A short notice a few days before the debit avoids surprises.

Adjust for returns first

Reduce the debit when goods come back, before it's submitted.

Avoid month-end

Debits just before payday fail more often; pick your day carefully.

Start with known customers

Offer pay later first to shoppers with a successful order.

Make paying easy

Every reminder includes a one-click payment link.

Answer quickly

Shoppers who can't reach you are more likely to ask their bank for a refund.

Create your account, connect GoCardless and switch on pay later in your own checkout.